Seraya Hotel and Resort, Flores

Seraya Hotel & Resort in Pulau Seraya Kecil, Flores, NTT under the management of PT. Flores Blue Waters All submissions latest by 1st of April 2015! VACANCIES

1. Front Office

Requirements:

• Preferably female
• Ages between 20 – 35 years old
• Must speak fluent English (both written and orally), any other languages is a plus
• Must be familiar with computers, the Internet and their functions
• Previous experience in similar position is required (min. 2 – 3 years)
• Working hours: 7.00 – 22.00

Key responsibilities:

• Sell guestrooms: register guests and design guestrooms
• Coordinate guest services
• Maintain accurate room statistics and key inventories
• Guest Check in/ check out
• Invoicing and charges control for all stays and extras charged in room folios
• Answers to and distribute calls to the appropriate extensions; whether guest, employee, or management
• Places wake-up calls
•  Coordinates emergency communications
• Creates guest history records
• Protects privacy of guests

2. Reservations Executive

Requirements:

• Male or female
• Ages between 20 – 35 years old
• Must speak fluent English (both written and orally), any other language is a plus
• Must have good command of computers, the Internet, and their functions
• Previous experience in similar position is required (min. 2 – 3 years)
• Working hours: 7.00 – 22.00

Key responsibilities:

• Receive and process reservation requests for future overnight accommodations
• Must be able to, in real time, access the number and types of rooms available, various room rates, and furnishings along with the various facilities existing in the hotel
• Maintain close relationships with sales and marketing division(s) concerning large group reservations
• Respond to reservation requests via email/ calls and offer availability
• Ability to learn and process the reservation system and reporting procedures as per management requests

7. Engineering and Maintenance Division

Requirements:

• Aged +30 years
• Must have relevant experience in position
• Working hours: 6.30 – 00.00

Key responsibilities:

• Ensure various equipments and materials are in working order,
• Replace electronics, painting, cleaning, and/or wiring work
• Attend to and solve guest complaints on time
• Safety check of fire alarms, fire extinguishers, etc.

General requirements:

• Applications must be written in English (for positions requiring the language skill)
• Include all relevant qualifications in your applications
• JPEG or PDF forms

Please mention for which position you are applying to
Please submit your applications to:

Radhito Seno – Assistant Manager
rseno@serayahotel.com
+62 821 1293 9193
(for inquiries) and Rodanthi Vlataki – Managing Director
rvlataki@serayahotel.com